EasyParcel (Malaysia) Help Centre

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Packaging Guides

  • How to claim free packaging materials?

    Quick Summary To claim free packaging materials (flyers, pouches, tapes) on EasyParcel, log in, navigate to "Store" > "Redeem (Packaging Materials)", select items, and checkout. A minimum top-up (e.g., EP500/EP53...

  • Where can I purchase packaging materials on EasyParcel?

    Quick Summary You can purchase packaging materials directly on EasyParcel via the "Shop" function in your user dashboard, which offers items like flyers, bubble wrap, and flyers at discounted rates. Alternatively, purchase fr...

  • How should I pack my parcels?

    Quick Summary Pack your EasyParcel items securely by using a sturdy, double-walled corrugated box, wrapping items individually with bubble wrap, and filling all empty spaces with packing materials (foam, paper) to prevent movement. Pla...

  • What do I need to prepare before packing?

    Quick Summary Before packing for EasyParcel, you must prepare a sturdy, appropriately sized corrugated box or poly mailer, adequate cushioning materials (bubble wrap, foam, filler), strong packaging tape, and the Air Waybill (AWB). Ens...

  • How can I maximise protection to my parcels?

    Quick Summary Maximise parcel protection on EasyParcel by using sturdy, double-walled corrugated boxes, wrapping items in 2-3 layers of bubble wrap, and filling all voids with cushioning materials. Secure with the "H" tape me...

  • How can I implement quality check after packaging done?

    Quick Summary Implementing a post-packaging quality check for EasyParcel shipments involves ensuring the parcel is fully sealed (edges to edges), sturdy, and properly labeled for courier safety. Key steps include performing a drop-test...

  • How To Pack Parcels - The Ultimate Guide

    We'll Cover: How to check for Courier Rates? How Do Store Integrations Streamline the Shipping Process? How Are Shipping Documents Generated? How Does the Customer Support System Keep Users Informed? Beginner's Video ...